SERVICE CONCEPT

Service Concept


We advocate full-process and all-staff service, implement the service concept and service awareness into the hearts of every employee, and ensure the perfect quality of the service process and improve the competitiveness of the enterprise through professional pre-sales service, in-sales service that is integrated with customers, and after-sales service that helps customers troubleshoot and solve problems. The company has a full-time customer service department, and five other functional departments cooperate with the customer service department, including the information department and the order department to solve different problems for different customers; the customer service department also has a professional knowledge base and professional technicians to answer customers' questions in a timely manner;

We strive to build a customer service system with "direct feedback, synchronous response, and system linkage". Frontline personnel will promptly transmit customer issues to relevant departments of the company. All departments will simultaneously initiate support and resolution procedures, and based on full communication, formulate overall solutions as soon as possible to resolve problems as quickly as possible.

At present, the company has equipped professional after-sales service personnel in all provinces, cities and autonomous regions across the country, providing after-sales joint warranty services for all products nationwide, allowing users from all regions to enjoy post-sales services with confidence, and ensuring that customer opinions, fault reports, etc. are fed back to the company's customer service department as soon as possible.


SERVICE SYSTEM

Service System


We advocate full-process and all-staff service, implement the service concept and service awareness into the hearts of every employee, and ensure the perfect quality of the service process and improve the competitiveness of the enterprise through professional pre-sales service, in-sales service that is integrated with customers, and after-sales service that helps customers troubleshoot and solve problems. The company has a full-time customer service department, and five other functional departments cooperate with the customer service department, including the information department and the order department to solve different problems for different customers; the customer service department also has a professional knowledge base and professional technicians to answer customers' questions in a timely manner;

We strive to build a customer service system with "direct feedback, synchronous response, and system linkage". Frontline personnel will promptly transmit customer issues to relevant departments of the company. All departments will simultaneously initiate support and resolution procedures, and based on full communication, formulate overall solutions as soon as possible to resolve problems as quickly as possible.

At present, the company has equipped professional after-sales service personnel in all provinces, cities and autonomous regions across the country, providing after-sales joint warranty services for all products nationwide, allowing users from all regions to enjoy post-sales services with confidence, and ensuring that customer opinions, fault reports, etc. are fed back to the company's customer service department as soon as possible.


Picture Show
图片展示

Tokyo Gift Show in 2025

Author：嘉信玩具厂 Click： Time：2024-12-13 00:00:00

Dear Customers,

We are excited to invite you to visit our booth at the Tokyo Spring Gifts Show in Tokyo, Japan. The event will take place from February 12th to February 14th, 2025, at Tokyo Big Sight.

Our booth number is East 1-T09-33, and we will be showcasing our latest products. We would be delighted to meet with you, discuss potential business opportunities, and explore how our products can meet your market needs.

Please feel free to contact us for any additional information or assistance regarding the event.

We look forward to welcoming you to the show and strengthening our partnership.

Best regards,
Jiaxin Toy Cars Factory



お客様各位

平素よりお世話になっております。
このたび、2025年2月12日から2月14日まで東京ビッグサイトで開催される「東京春季ギフトショー」において、当社のブースにご来訪いただけますよう、心よりご招待申し上げます。

当社のブース番号は 東1-T09-33 です。当日は***製品をご紹介し、ビジネスの可能性についてお話しできることを楽しみにしております。また、当社の製品がお客様の市場ニーズにどのようにお応えできるかについてもご提案させていただきます。

展示会に関する追加情報やご質問がございましたら、どうぞお気軽にお問い合わせください。

お客様と展示会でお会いし、パートナーシップをさらに強化できることを心よりお待ちしております。

よろしくお願い申し上げます。

嘉信玩具車工場


Tokyo Gift Show in 2025
Tokyo Spring Gifts Show From February 12th to February 14th, 2025 Tokyo Big Sight
Long by picture save/share
0
Next : Christmas

Factory Address

 

Jiaxin Toys Factory, Xinning Xinxing 5 Road, Xinning development zone Fengxiang Street Chenghai District, Shantou City, Guangdong Province, China

 Post Code：515800

Contact Details

 

TEL:  0754-85717637

FAX:86-754-85734637

 

What apps

 

       

PROFILE

MEDIA PROFILE

图片展示
Picture Show

PRODUCT

分类标题
添加微信好友，详细了解产品
使用企业微信
“扫一扫”加入群聊
复制成功
添加微信好友，详细了解产品
我知道了